We are proud of the quality of our products and want to make sure you are satisfied. If you are not completely satisfied, you may return your unopened products for a full refund within 30 days of the purchase date. If the seal on the product has been broken, it will not be possible to return the item because of the risk of contamination.
Please note - Sea moss gel cannot be returned as it is a perishable item.
You will be responsible for paying for your own shipping costs for returning your item. We recommend using insured/trackable mail for these types of returns, as we are not responsible for item(s) that do not make it back to us. Shipping costs are non-refundable.
If you are returning an item because it is faulty or incorrect, we will cover the cost for sending the replacement back to you and provide you with a returns label to send the item back to us.
Once your return is received, we will inspect it and notify you that we have received your returned item. If the return is approved, you will receive your refund within 7 working days. We will use the original form of payment method you used when you purchased the item(s).
If 30 days has passed since your purchase has shipped, we apologize, but we cannot accept the item(s) for a return. In the event, you return the items to us outside the 30 days return policy, upon request the item(s) can be returned back to the purchaser. It will be the responsibility of the purchaser to provide a return label and the associated shipping costs will be your responsibility otherwise the product(s) will be destroyed. We recommend using insured/trackable mail for these types of returns, as we are not responsible for item(s) that do not make it back to us.
How to Make a Return:
Please contact us at the following email firstname.lastname@example.org